Coventry Cyrenians Recruitment


Housing Support Worker

£19,000 a year

  Closing date: 26/02/18


Job Description


 1)  REPORTING TO:      

 Team Manager (Coventry)


 2)  MAIN PURPOSE OF JOB:           

 As part of a team, provide and maintain:

 a)   a high quality, effective, sensitive and appropriate support service to people aged 16 and upwards who have a support need and are homeless or whose accommodation may be at risk

b)   the necessary support to enable people to maximise their potential and enable them to as live as independently as possible

c)   a safe and secure environment for residents



 a)   Carry an agreed caseload of residents

b)   Interview potential residents and carry out appropriate needs and risk assessments

c)   Develop and implement individual Support Plans and carry out regular reviews

d)   Ensure residents are informed and, where necessary assisted, to access appropriate welfare benefits, health, welfare and other support service participating in a multi-agency approach as necessary

e)   Take responsibility for ensuring that accommodation charges are paid by residents and income maximised

f)    Maintain a high standard of record keeping and ensure that appropriate administrative procedures are adhered to

g)   Carry out necessary health and safety checks as required

h)   Take responsibility for safeguarding clients through adherence to the organisation’s safeguarding policy and procedures

i)     Report repairs, renewals, health and safety concerns etc to appropriate colleagues  in a timely manner

j)    Ensure that client confidentiality is maintained in accordance with organisational policy and the law, liaising with senior colleagues as necessary

k)   Ensure that personal targets are met and reported to line managers as required

l)     Identify gaps in provision and assist colleagues in the development and implementation of new services as requested

m) Together with other colleagues, participate in fundraising applications and other initiatives as requested


 4)  OTHER

 a)   Ensure that all duties are carried out in a professional manner and in accordance with the guidelines and policies of Coventry Cyrenians

b)   Take responsibility for the health and safety of yourself and others whilst at work and ensure the health and safety of colleagues and/ or visitors

c)   Attend training courses, supervision sessions and meetings as required

d)   Assist in the induction of new staff as requested

e)   Carry out such duties as may be commensurate with the post as agreed by line managers

f)    Occasional evening and weekend work may be required for which time of in lieu will be taken in line with the flexi-time policy




 a)   The post is based our head office which is situated at:


Oakwood House





The job may involve some travelling in order to adequately perform the duties as detailed


You can apply for this role on Indeed



All posts subject to a DBS ( formerly CRB) Check at enhanced level

Please note that CV`s are not accepted


If you wish to make an application for any of the position(s) above please print off an application form and post it to HR Dept, Coventry Cyrenians, Oakwood House, Cheylesmore, Coventry CV1 2HL by the stated closing date. You can email a request for an application form at or alternatively call our head office on 024 76 228099.


Application Form


General Information

The Cyrenians is a voluntary organisation that aims is to meet the needs of people who are homeless, at risk of homelessness or affected by homelessness in any way. We listen to their difficulties, understand their needs, share their burden, provide support and ultimately find permanent solutions for their problems.

Our services focus on: